We’ve put together some FAQs to help answer any questions you may have about the Fair.

Will there be tickets available to buy at the door?

Purchase your tickets in advance for discounted pricing and expedited check-in. Subject to availability, General Admission tickets (Friday – Sunday) will be available on-site for $20 (plus tax and fees), and Opening Night tickets will be available on-site for $45 (plus tax and fees).

Tickets for Friday & Saturday are offered in time slots. You have the flexibility to arrive at any time within your selected slot, and once you’re inside, you’re welcome to stay as long as you’d like. Click here for more info.

I can’t make my original ticket day/time. Can I transfer my ticket to another time slot?

Yes, you can manually transfer to a different ticket option by logging into your Universe account. If you wish to edit the date/time of your visit, go to the “My Tickets” tab on your Universe Account and find your tickets for The Other Art Fair. Click “More” and select “Change Date” from the dropdown menu.

Want to give away your ticket to a friend or family? You can manually transfer your tickets by logging into your Universe account and navigating to ‘My Tickets’ from the menu in the top right-hand corner. Find your tickets for The Other Art Fair and click “More”. Then, select the “Transfer Ticket” option and follow the instructions on the pop-up. Here is a helpful page for more information.

Is there an age limit to attend the Fair?

There is no age limit to attend The Other Art Fair, however, due to our licensing regulations, any visitor under the age of 18 will need to be accompanied by an adult.

Are child tickets available?

Children (Under 12) get free admission. Each child attending must have a valid Child Ticket and be accompanied by an adult at all times. A maximum of 2 Child Tickets per order.

How should I present my ticket on arrival?

All tickets will have a QR code issued which can displayed on your mobile device for scanning at our Welcome Desk.

What is the refund policy? 


Where do I park?

Dallas Market Hall has plenty of free parking. If the parking lot for the hall is full, there is additional parking located at the Purple Garage near the Children’s Health Orthopedic. 

Is the Fair pet friendly?

Service dogs are welcome; all other furry friends will need to stay home.

Will coat check/personal storage be available?

Unfortunately, we do not have coat check or storage for personal items such as backpacks or strollers. Please plan accordingly.

What accessibility accommodations will be available for attendees with disabilities at the fair?

The Other Art Fair aims to provide every accommodation to ensure a comfortable, enjoyable experience for all. The venue is fully accessible, and wheelchair accessible, with bathrooms and booths all located on the ground level. There will be limited indoor seating available near the bar.

Service dogs are permitted entry to the Fair.

If you require any assistance, please speak with the Welcome Desk staff on arrival. For advance accessibility requests and carer tickets, please contact info@theotherartfair.com.

This information is accurate as of March 14, 2024.