All your questions answered! If you have an additional question, drop us a note on tickets@theotherartfair.com
Can I transfer my ticket to another date?
Sure! You can transfer your ticket to another date through your Eventbrite account or email us at tickets@theotherartfair.com. Please note that complimentary tickets cannot be transferred, you will need to cancel your ticket and redeem a new one. If the date of your visit has passed, you can still attend the fair with your existing ticket.
Are dogs allowed?
Unfortunately with our tattoo feature, dogs are not allowed into the fair.
Are Child Tickets available?
Under 12’s are granted free entry with a Child Ticket. Please sure that a ticket is booked as we are closely monitoring capacities at this time.
Who qualifies for concession ticket pricing?
Seniors (60 and over) and full time students with a valid NUS card.
I have accessibility requirements, what should I do?
Visitors with accessibility requirements are asked to head to the Fair’s main entrance on Brick Lane. From here they will be escorted by welcome staff to the accessible entrance.
Carers will also qualify for a complimentary ticket.
To book your carer ticket please contact: tickets@theotherartfair.com
Is there an age limit to attend the Fair?
There is no age limit to attend The Other Art Fair, however due to our licensing regulations, any visitor under the age of 18 will need to be accompanied by an adult.
Will I have to provide the details of everyone on my booking?
You can provide one name and email address for the booking. However, we’d love to invite everyone to join our visitor community so leave us your email when booking and the latest Fair news will be delivered to you once a week.
Will there be tickets available to buy on the door?
We suggest that you book your tickets in advance where possible, but tickets will be available to buy at the welcome desk, subject to availability.
Booking in advance will also save you money on our door sale prices!
How should I present my ticket on arrival?
All tickets should be shown on your mobile device at the entry for scanning. If possible, we request you do not bring print at home tickets in order to reduce touch points where possible (and save paper!).
How can I hear about future events with The Other Art Fair?
Go ahead and click this link to sign up to our newsletter, alternatively you can select that box to hear more from us when booking your tickets, via Eventbrite. You can unsubscribe at any time. For more information about our privacy practices, please see our Privacy Policy.
Should you have any other questions, we’d love to hear from you, catch up on info@theotherartfair.com
This information is accurate as of 3 January 2023.
